Federal Loan Refunds
Our agency is in the process of refunding all involuntary payments received since March 13, 2020 on all defaulted federal student loan accounts. Involuntary payments include payments received through federal and state tax offsets and wage garnishment. The large volume and complexity of this project has delayed its anticipated completion. If you are eligible for a refund of such involuntary payments and have not yet received a refund, we appreciate your patience over the next several weeks as we continue to work towards the completion of this process.