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Notice under the Americans with Disabilities Act

In accordance with Title II of the Americans with Disabilities Act of 1990 (“ADA”), the North Carolina State Education Assistance Authority (“NCSEAA”) will not discriminate against qualified individuals with disabilities in the NCSEAA’s services, programs or activities.

NCSEAA is committed to ensuring that individuals with disabilities have equal access to all of NCSEAA’s services, programs, and activities and, as part of that commitment, to creating an information and communication technology environment that is accessible to all, including individuals with disabilities.


NCSEAA does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA. The State of North Carolina’s Reasonable Accommodation Policy governs employment-related complaints of disability discrimination.

Effective Communication:

NCSEAA will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in NCSEAA’s programs services and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing or vision impairments.

The North Carolina Relay Service is available as a resource for people with hearing or speech disabilities to communicate by phone. Users may reach these services by dialing 7-1-1.

Reasonable Modifications to Policies and Procedures:

NCSEAA will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of NCSEAA’s programs, services and activities.

The ADA does not require NCSEAA to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

Request Assistance

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service or activity of the NCSEAA, should contact NCSEAA’s ADA Coordinator, Katie Gerhardt, P.O. Box 41349, Raleigh, NC 27629,, 919-246-1813, as soon as possible but no later than 48 hours before the scheduled event.

You can request a reasonable accommodation verbally (over the phone), in writing on paper, through email at, or by completing this ADA Reasonable Accommodation Request Form.

Notice on Surcharges:

NCSEAA will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/service or reasonable modifications of policy.

ADA Complaint Procedure:

Complaints alleging discrimination on the basis of disability in the provision of services, activities, programs or benefits by the North Carolina State Education Assistance Authority (“NCSEAA”), may be reported directly to the ADA Coordinator by using the NCSEAA ADA Complaint Form.

Please review NCSEAA’s Grievance Procedure under Title II of the Americans with Disabilities Act. This process was established to meet the grievance procedure requirements under Title II of the ADA.