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Where Your Work Makes a Difference

 

We are a team of professionals who are passionate about helping North Carolinians plan and pay for their education.  It takes many different skills to fulfil our mission, so there are opportunities to contribute in a variety of areas including outreach, communications, data analytics, IT, financial aid administration, student loan counseling, legal affairs, accounting, and project management.

The pandemic brought changes to how and where we do our jobs, so we are transitioning to a flexible work environment that offers a mix of hybrid and on-site options.

In spring 2022 we will move into our new home, a facility with a convenient location near downtown Raleigh. This new space features a vibrant, contemporary design, opportunities for collaboration during on-site work, and ample parking.

NCSEAA is a state agency that is administratively part of the University of North Carolina System Office, with employee benefits provided by The University of North Carolina System. If you would like to learn more about opportunities with NCSEAA, you can find current job openings listed below.

To apply for a position, visit the University of North Carolina System Office. More information on state employee benefits can be found on the UNC System website.

Current Employment Opportunities

We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identify, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

Scholarship Specialist

The Scholarship Specialist reports to the Opportunity Scholarship Program Manager. Its primary purpose is to diagnose and solve customer problems which are routed to the agency via email or help desk tickets; to provide support to the K12 call center by advising those staff and taking escalated calls; to manage school transfers; to diagnose and explain eligibility or payment processing issues; as well as to oversee elements of the program administration such as clarifying the identity of parent applicants, reviewing and explaining 4 year old eligibility, or reviewing and explaining the residency requirement and documentation for parents and students. Responsibilities further include income verification, which is comprised of reviewing a variety of tax and other documents, and communicating with parents, with the goal of compiling a complete and accurate statement of household income, which determines the scholarship award amount; providing technical support to parents completing required processes in the main database system, including uploading electronic documents; contributing to the development of content and materials for the website, handbooks, and other public-facing documents; and assisting with training both for external stakeholders and internal staff.