Where Your Work Makes a Difference
We are a team of professionals who are passionate about helping North Carolinians plan and pay for their education. It takes many different skills to fulfil our mission, so there are opportunities to contribute in a variety of areas including outreach, communications, data analytics, IT, financial aid administration, student loan counseling, legal affairs, accounting, and project management.
The pandemic brought changes to how and where we do our jobs, so we are transitioning to a flexible work environment that offers a mix of hybrid and on-site options.
In spring 2022 we will move into our new home, a facility with a convenient location near downtown Raleigh. This new space features a vibrant, contemporary design, opportunities for collaboration during on-site work, and ample parking.
NCSEAA is a state agency that is administratively part of the University of North Carolina System Office, with employee benefits provided by The University of North Carolina System. If you would like to learn more about opportunities with NCSEAA, you can find current job openings listed below.
To apply for a position, visit the University of North Carolina System Office. More information on state employee benefits can be found on the UNC System website.
Current Employment Opportunities
We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identify, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
SEAA invites applicants for a Scholarship Specialist position on the School Support team. The Scholarship Specialist reports to the K12 School Support Manager. Its primary purpose is to diagnose and solve customer problems which are routed to the agency via email or help desk tickets; to provide direct customer support to the participating schools; to explain and manage new school registration; to diagnose and explain payment processing issues, including withdrawals and transfers; as well as to review and explain the annual documentation schools must submit, such as a tuition and fee schedule and graduation rates. Responsibilities further include reviewing the costs of tuition and fees submitted per student by the schools, to identify errors or charges that are not allowable; tracking the financial review and testing reports required of larger schools; researching, tracking, and documenting school compliance issues; registering and monitoring providers of educational services other than schools such as therapists and tutors whose services can be paid for with ESA+ funds; and providing technical support to schools or providers who are completing required processes in the main database system, including uploading electronic documents; contributing to the development of content and materials for the website, handbooks, and other public-facing documents; and assisting with training both for external stakeholders and internal staff.
SEAA invites applicants for multiple Scholarship Specialist positions in the Opportunity Scholarship and Education Student Accounts (ESA+) Programs. These programs are for kindergarten through twelfth grade students who will attend private or home schools. The primary purpose of the Scholarship Specialist position is to provide customer service and administrative support to parents, as a subject matter expert for either the Opportunity Scholarship or the ESA+. Responsibilities include providing customer service and communicating program information, policies, and procedures to parents of students, nonpublic school officials, and other stakeholders; planning and organizing activities related to applications, documentation, and disbursement of funds; maintaining records and preparing data for review; as well as problem-solving process and procedural issues that families are experiencing. The person in this position will join a dynamic team of professionals with strong management and will have opportunities to learn new skills while assisting North Carolina families with important school choice processes.